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    Custom Pets Portrait

    • All you need to do is submit a photo of each person and pet and we handle the rest! Our world class artists meticulously capture each detail of the people and pets in the photos and turn into a one-of-a-kind work of art that captures those who matter most. 

      In addition to world class art, the final product is truly stunning:

      • Digital: Your high resolution file will be delivered via email. From there, you can print at your local shop or use in any digital format you'd like (e.g., wallpaper, invitations, etc.). 
      • Poster: Printed in the USA on thick, durable, matte paper. Free shipping direct to your door! 
      • Framed:Printed in the USA on thick, durable, matte paper and finished in a semi-hardwood frame. Free shipping direct to your door!
    • 100% SATISFACTION GUARANTEED - WE DON'T SHIP YOUR ARTWORK UNTIL YOU APPROVE THE DESIGN. 
        Custom Portrait Shipping Time
      • USA: 3-5 working days
      • All orders are shipped fully tracked.
      • Custom Artwork Creation Time
      • Artwork previews will be sent to you via email within 1-2 days.
      • We'll start printing within 48 hours of receiving approval of your artwork!
      • These shipping times are estimates, not guarantees.

        Returns
        Our job is to make sure you LOVE your Portrait. If for any reason you are not happy, please let us know why and we will make it right.

        In case of a manufacturer defect on arrival (i.e. damaged Portrait or objective flaw) send us a photo of the defect within 24 hours of receiving your Portrait. We will confirm the issue and remake your Portrait. You will be required to ship the original Portrait back to us to get a replacement.

        If you want to cancel your order and your cancellation request comes within the first 3 hours after placing it, you will get a full 100% refund. Due to the custom nature of our product, once production of your item has begun it is not refundable.

    • We send you a preview of your portrait as soon as it's finished. You can request unlimited edits until you're 100% happy with your family portrait.

      If you don't like your item once you receive it, we will offer to redo and replace your item, no questions asked.

      Still not sure? Contact our support team and we'll answer your questions.

      Let's get started on your family art today!

    Frequently Asked Questions

    This is certainly possible. You can add up to 6 people to one portrait when ordering. Do you want more than 6 persons in one portrait? Then contact our customer service for a special request ;)er to the question here.

    After ordering, you will receive a preview of your artwork by e-mail within 48 hours. You can approve or reject it. If you disapprove, you can still add comments to improve the picture until you are 100% satisfied. You can even send in a new photo if you really don't like it.

    We check all family photos as we receive new orders. If there's an issue we'll contact you via email to request more photos of your family. The best photos are taken in natural daylight (no flash), and at eye-level with your family. answer to the question here.

    Not at all. We design portraits for pets of all shapes and sizes. Cats, horses, rabbits and anything in between. All animals are welcome!

    No, unfortunately at the moment we only ship to the US. We're working on expanding to other parts of the world!