1) Submit Your Photo(s): Based on the product and number of pets and people you'd like in the photo, upload an individual photo for each pet and person. Or, feel free to include multiple people/pets in one photo - we just need to make sure all people/pets are accounted for. 

2) Custom Artwork: Sit back and relax while our team of artists create a personalized illustration of the photo(s) you submitted. We turn these around as quick as possible but since we create them specific to you it can take up to a week or so at time!

3) Review and Approve: Once your draft design is ready, we send for your review. We will do an unlimited number of revisions until you LOVE (not like) the final product. We do not ship the product until you are 100% satisfied!

4) Happiness: Once you've approved your illustration we will ship it right to your door. We print and ship everything from the US so it arrives super quick, and you're kept updated throughout the shipping process.